Infographics

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Summary
Jun 25, 2025 Overview: 2024/25 Annual Report and Service Plan Overview of OIPC's 2024/25 Annual Report and Service Plan Infographic
Feb 4, 2025 Overview: Investigation Report 25-01: Municipal disclosure of records Overview of Investigation Report 25-01: Municipal disclosure of records Infographic
Dec 10, 2024 Transparency by default: Information regulators call for a new standard in government service
Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - December 2024Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - December 2024
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Dec 6, 2024 How to request a review
If a public body or organization does not respond to your request for records within 30 business days, has denied access to records, or if you disagree with how the records have been severed, you can request a review by the OIPC. If a public body or organization does not respond to your request for records within 30 business days, has denied access to records, or if you disagree with how the records have been severed, you can request a review by the OIPC.
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Nov 27, 2024 FPT Resolution: Responsible information sharing in situations involving intimate partner violence
Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - November 2024Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - November 2024
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Nov 13, 2024 FPT Resolution: Identifying and mitigating harms from privacy-related deceptive design patterns
Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - November 2024Federal, Provincial, Territorial Information and Privacy Commissioners and Ombuds Resolution - November 2024
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Sep 24, 2024 How to make a complaint
If you need help resolving a privacy complaint, or are not getting access to records you believe should be disclosed, you can submit a complaint to the OIPC.If you need help resolving a privacy complaint, or are not getting access to records you believe should be disclosed, you can submit a complaint to the OIPC.
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Sep 11, 2024 How to make an access request
FIPPA gives you the right to access records held by public bodies, including your own personal information. PIPA applies to private sector organizations and gives you the right to access your own personal information.FIPPA gives you the right to access records held by public bodies, including your own personal information. PIPA applies to private sector organizations and gives you the right to access your own personal information.
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Sep 10, 2024 Overview: Audit Report 24-02: Vancouver Coastal Health Authority's duty to assist Overview of Audit Report 24-02: Vancouver Coastal Health Authority's duty to assist Infographic
Sep 9, 2024 FIPPA and the application fee
FIPPA allows public bodies to charge a $10 application fee for access requests for general records. This fee is discretionary, and the Information and Privacy Commissioner cautions public bodies against charging an application fee as it can create barriers for some access applicants. This infographic illustrates things public bodies need to remember if they do administer the application fee. FIPPA allows public bodies to charge a $10 application fee for access requests for general records. This fee is discretionary, and the Information and Privacy Commissioner cautions public bodies against charging an application fee as it can create barriers for some access applicants. This infographic illustrates things public bodies need to remember if they do administer the application fee.
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Jul 9, 2024 How to identify dark patterns
Deceptive design patterns, also commonly referred to as Dark Patterns, are "practices commonly found in online user interfaces that steer, deceive, coerce, or manipulate consumers into making choices that often are not in their best interests"Deceptive design patterns, also commonly referred to as Dark Patterns, are "practices commonly found in online user interfaces that steer, deceive, coerce, or manipulate consumers into making choices that often are not in their best interests"
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May 2, 2024 Overview: OIPC 2023-24 Annual Report and Service Plan Overview of the 2023-24 Annual Report and Service Plan for the OIPC Infographic
Jan 31, 2024 Review of Government's performance in responding to access requests
The right to access public body records without unreasonable delay is protected by law and is critical to enabling an informed and well functioning democratic society. The provincial Government receives thousands of requests for access to records each year and, as such, the timeliness of Government in responding to access requests is important. This report marks the ninth review from the Office of the Information and Privacy Commissioner (OIPC) on Government’s timeliness, and covers the three-year period of April 1, 2020 to March 31, 2023. Where possible, the OIPC also examined historical data on Government’s performance over the past decade.The right to access public body records without unreasonable delay is protected by law and is critical to enabling an informed and well functioning democratic society. The provincial Government receives thousands of requests for access to records each year and, as such, the timeliness of Government in responding to access requests is important. This report marks the ninth review from the Office of the Information and Privacy Commissioner (OIPC) on Government’s timeliness, and covers the three-year period of April 1, 2020 to March 31, 2023. Where possible, the OIPC also examined historical data on Government’s performance over the past decade.
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Nov 20, 2023 Tips for requesting records
Highlighting British Columbians' access to information rights under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Information Protection Act (PIPA), including steps to access records under both acts. Highlighting British Columbians' access to information rights under the Freedom of Information and Protection of Privacy Act (FIPPA) and the Personal Information Protection Act (PIPA), including steps to access records under both acts.
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Oct 13, 2023 10 tips for public bodies managing requests for records
The Freedom of Information and Protection of Privacy Act (FIPPA) regulates the information and privacy practices of public bodies, including BC government ministries, local governments, crown corporations, and local police forces. FIPPA gives individuals the right to access records held by public bodies. Here are our top 10 tips to help public bodies meet the timelines and requirements for responding to requests for records under FIPPA. The Freedom of Information and Protection of Privacy Act (FIPPA) regulates the information and privacy practices of public bodies, including BC government ministries, local governments, crown corporations, and local police forces. FIPPA gives individuals the right to access records held by public bodies. Here are our top 10 tips to help public bodies meet the timelines and requirements for responding to requests for records under FIPPA.
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Sep 13, 2023 Follow-up report: Left untreated: Security gaps in BC's public health database
Public bodies are required to protect personal information in their custody or under their control by making reasonable security arrangements against risks such as unauthorized collection, use, disclosure, or disposal or personal information.The Provincial Health Services Authority (PHSA) is the body charged with operating the Provincial Public Health Information System (referred to in this report as the System) and ensuring the appropriateness of the System’s privacy and security protections.Public bodies are required to protect personal information in their custody or under their control by making reasonable security arrangements against risks such as unauthorized collection, use, disclosure, or disposal or personal information.The Provincial Health Services Authority (PHSA) is the body charged with operating the Provincial Public Health Information System (referred to in this report as the System) and ensuring the appropriateness of the System’s privacy and security protections.
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Aug 30, 2023 2022-23 Annual Report Overview of 2022/2023 OIPC Annual Report. Infographic
Apr 20, 2023 Canadian Tire Associate Dealers’ use of facial recognition technology
The Office of the Information and Privacy Commissioner for British Columbia (OIPC) investigated the use of facial recognition technology (FRT) by four Canadian Tire stores (the stores) located in British Columbia. Facial biometrics are particularly sensitive, distinctive, and immutable pieces of personal information. For approximately three years, the investigated stores used FRT for the stated purposes of loss prevention and protecting staff and customers. Each of the involved stores promptly removed their FRT systems when they were notified of the OIPC’s investigation.The Office of the Information and Privacy Commissioner for British Columbia (OIPC) investigated the use of facial recognition technology (FRT) by four Canadian Tire stores (the stores) located in British Columbia. Facial biometrics are particularly sensitive, distinctive, and immutable pieces of personal information. For approximately three years, the investigated stores used FRT for the stated purposes of loss prevention and protecting staff and customers. Each of the involved stores promptly removed their FRT systems when they were notified of the OIPC’s investigation.
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Jan 19, 2023 Access application fee six-month review
In November 2021, the Legislative Assembly of British Columbia amended the Freedom of Information and Protection of Privacy Act (FIPPA) to permit, for the first time, public bodies to charge an application fee for access to general information. In response, the Commissioner committed to this review of the implementation and administration of the fee to assess the impact on applicants and on BC’s access to information system.In November 2021, the Legislative Assembly of British Columbia amended the Freedom of Information and Protection of Privacy Act (FIPPA) to permit, for the first time, public bodies to charge an application fee for access to general information. In response, the Commissioner committed to this review of the implementation and administration of the fee to assess the impact on applicants and on BC’s access to information system.
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Dec 15, 2022 Left untreated: Security gaps in BC's public health database
The Provincial Public Health Information System, referred to in this report as the “System”, collects personal information about all British Columbians to facilitate the delivery of healthcare and to manage outbreaks of communicable diseases. That personal information includes all manner of interactions with the System from vaccination status to mental health evaluations to a record of sexually transmitted infections. It should go without saying that the nature of this personal information is amongst the most sensitive and voluminous data held about us by any public body.The Provincial Public Health Information System, referred to in this report as the “System”, collects personal information about all British Columbians to facilitate the delivery of healthcare and to manage outbreaks of communicable diseases. That personal information includes all manner of interactions with the System from vaccination status to mental health evaluations to a record of sexually transmitted infections. It should go without saying that the nature of this personal information is amongst the most sensitive and voluminous data held about us by any public body.
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Jun 17, 2021 Getting ahead of the curve: Meeting the challenges to privacy and fairness arising from the use of artificial intelligence in the public sector
Getting Ahead of the Curve is a special report released by the BC and Yukon Ombudsman and Information and Privacy Commissioners that raises a number of fairness and privacy concerns about the use of artificial intelligence in public service delivery. Getting Ahead of the Curve is a special report released by the BC and Yukon Ombudsman and Information and Privacy Commissioners that raises a number of fairness and privacy concerns about the use of artificial intelligence in public service delivery.
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May 28, 2020 Collecting personal information at food and drink establishments during COVID-19 Collecting personal information at food and drink establishments during COVID-19 Infographic
Jul 3, 2018 Does the GDPR apply to your BC-based organization?
You probably noticed a flurry of emails in your inbox over the past few weeks, as everything from social media apps to your email provider to your fridge rush to send you privacy policy updates.You probably noticed a flurry of emails in your inbox over the past few weeks, as everything from social media apps to your email provider to your fridge rush to send you privacy policy updates.
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Jul 3, 2018 How the GDPR applies to BC-based organizations
You probably noticed a flurry of emails in your inbox over the past few weeks, as everything from social media apps to your email provider to your fridge rush to send you privacy policy updates.You probably noticed a flurry of emails in your inbox over the past few weeks, as everything from social media apps to your email provider to your fridge rush to send you privacy policy updates.
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